Within the next 3 minutes, there was a guy behind the desk with the phone in his hand and the same deer in the headlights look. He then walked over to me with the phone and said that the person on the other end wanted to speak to me. I took the phone and on the other end was what sounded like a guy with an Indian accent. I thought again, ARE YOU FREAKIN' KIDDING ME! The first words I heard were I am sorry but we cannot process your check. I asked him why and he said, "The amount of the check is too high". At this point, I could feel the pressure building directly under my skull cap. I said to him, "This is the most insane thing I have ever heard". He said that my company had no history of check cashing and this check is too large. I then asked him how large of a check would suffice and he said $100.00. At that point, I started to grind my teeth as the employees behind the counter braced themselves for the explosion. At that point I loudly spoke into the phone and said, "Are you telling me that your company is going to turn down a one time $2,000.00 purchase. His answer, :"Yes".
At this point I had had enough. I asked for his supervisor and he was happy to connect me. Next came the supervisor. You could tell he was in charge because of his cold and callous attitude that he exhibited right from the start. I explained my problem and he assured me that they could not cash the check. Again I mentioned that this was a $2,000.00 purchase and that I worked for a national media company. Do you think he gave a rats ass, NO! I then asked him how many people come into the Wilkes-Barre store to buy this many gift cards in one shot. Of course he didn't know but I did. NONE! After about 5 grueling minutes of trying to understand why these idiots were not allowing this transaction I told him that he just most likely blew at least another $6000.00 worth of future gift card purchases. Of course, he didn't care. Totally frustrated, I tried to hang up the cordless phone but could not find the button to do so. I handed it to the guy behind the counter and said, "Here, I can't deal with this!" After several seconds of trying to gain my composure, the people behind the counter told me that they thought this was crazy and that they were sorry. I though to myself, you are correct. This may have been the most insane thing I hve ever encountered. In today's sagging economy, how can a retail business turn down a $2000.00 one time purchase? Even as I write this GRIPE, I can feel the pressure building in my brain. I just can't get a grip on why? WHY? WHY?































